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Chapter 5: Post-Market Security Management · Section 5.10

Security Metrics and Continuous Improvement

5.10.1 Key Performance Indicators

Track metrics that matter:

Vulnerability Management:

  • Time to discover
  • Time to assess
  • Time to patch
  • Deployment rate
  • Reoccurrence rate

Incident Response:

  • Detection time
  • Response time
  • Resolution time
  • Impact scope
  • Recovery time

Program Health:

  • SBOM accuracy
  • Monitoring coverage
  • Patch deployment success
  • Customer satisfaction
  • Researcher relationships

5.10.2 Creating Dashboards

Visualize your security posture:

pie title Vulnerability Status
    "Patched" : 145
    "Mitigated" : 23
    "Accepted" : 12
    "In Progress" : 8
xychart-beta
    title "Mean Time to Patch (Days)"
    x-axis [Q1, Q2, Q3, Q4]
    y-axis "Days" 0 --> 60
    bar [45, 38, 32, 28]
    line [30, 30, 30, 30]

5.10.3 Regular Reviews

Schedule periodic assessments:

Monthly:

  • Vulnerability statistics
  • Patch deployment status
  • Incident metrics
  • Customer feedback

Quarterly:

  • Program effectiveness
  • Process improvements
  • Resource adequacy
  • Trend analysis

Annually:

  • Strategic review
  • Capability assessment
  • Benchmark comparison
  • Program evolution

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